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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla H

Kayla H

March 20, 2025

5  out of  5
rating by Kayla H
"OUTSTANDING! Always explains everything very well. Gets you set up correctly, and explains in detail life situations if anything should happen. Passionate and makes you feel like family caring. Cant thank Shelby enough."
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Alex Jorde

March 20, 2025

5  out of  5
rating by Alex Jorde
"I’ve been with State Farm for about 2 years now. When I was calling for a quote I was shocked when I was told how much lower my rate would be compared to what I was paying with my old agent. Better policy for a cheaper price, EXCELLENT customer service!"
We responded:
"Thank you, Alex!! It was nice talking to you yesterday and hearing about what you have going on with work! Shelby"
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Arron Harris

March 17, 2025

5  out of  5
rating by Arron Harris
"Shelby and the crew are very friendly and Shelby is very knowledgeable when it comes to the features of the policies and was able to address and question I had I highly recommend you guys check hik out if your in the market for different vehicle insurance"
We responded:
"Arron, thank you for coming in today to meet with me! Thank you for being a State Farm customer and for taking the time to give our office a great review! Shelby"
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corey ringhoffer

March 14, 2025

5  out of  5
rating by corey ringhoffer
"Great help. Very informative. 10/10"
We responded:
"Thank you, Corey!!"
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Collin Bedecs

March 12, 2025

5  out of  5
rating by Collin Bedecs
"Been with them for almost a year, unfortunately my rates were too high. Shelby was honest, open, and thorough about my policy. He recommended I do what suits me best financially and to give him a call if I find a better rate than what I have at state farm. Honesty like that is rare in business nowadays. Highly recommend them if their insurance suits you."
We responded:
"Collin, I really appreciate your review. Thank you for your business and I appreciate you taking time to come and see me so we could talk through everything! Even though your rates aren't where you wanted them, you took the time to express your concerns and have a good conversation with me on it. Thank you!!"
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Berry Beans

October 11, 2024

1  out of  5
rating by Berry Beans
"How can this guy talk he doesn’t have a head. How’s he even living?"
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Nick vdl

September 5, 2024

5  out of  5
rating by Nick vdl
"Very happy with the service, very quick with response. Highly recommend them. Better rates."
We responded:
"Thank you Nick! Service is important to our agency! Always good to hear about a positive experience! Shelby "
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Aaron Codeine

August 19, 2024

5  out of  5
rating by Aaron Codeine
"I have nothing but kind things to say about everyone in the office. Lowest rates, best policies, and the absolute most helpful staff. Thank you State Farm!!!"
We responded:
"Aaron, thank you for being a customer of State Farm. Thank you for the review! Shelby Skytland State Farm"
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Carley Randall

August 8, 2024

5  out of  5
rating by Carley Randall
"Epic customer service went above and beyond to save me some money. Solid guy!"
We responded:
"Carley, thank you for being a State Farm customer! We appreciate your business and taking the time to leave us a review! Shelby Skytland State Farm"
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Frank “poorkid” Herrera

June 21, 2024

5  out of  5
rating by Frank “poorkid” Herrera
"Normally, I never like to give or place a comment but for the agent.. I have been very impressed due to her kindness. And her quickness.. I was very impressed. She ran circles around our State Farm back in Texas.. I had to give her five star."
We responded:
"Frank, thank you for your review! Jen does an amazing job and I appreciate you taking the time give us a 5 star review! Shelby"
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Grace Tudee

June 11, 2024

5  out of  5
rating by Grace Tudee
"Helpful and friendly customer service! Jen took her time answering all my questions!"
We responded:
"Thank you, Grace!! We appreciate you being a customer of Shelby Skytland State Farm! Shelby"
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Jamie Bredeson

May 10, 2024

3  out of  5
rating by Jamie Bredeson
"Was told twice I would be contacted about life insurance. Never was"
We responded:
"Hi Jamie! We apologize for the inconvenience you experienced. Providing excellent service is our priority, and we regret that we fell short in this instance. Please reach out to us directly at your earliest convenience, either by phone or email, so we can discuss your life insurance needs further and ensure you receive the attention you deserve. Thank you for bringing this to our attention, and we look forward to the opportunity to assist you. - Shelby"
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blaine vonhagen

February 10, 2024

5  out of  5
rating by blaine vonhagen
"State farm is awesome"
We responded:
"Thank you for the 5 Star review, Blaine! Shelby"
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Trisha Jungels

January 17, 2024

5  out of  5
rating by Trisha Jungels
"Jamestown State Farm Insurance and Colleen are a 10/10. I celebrate Colleen’s prompt communication, kindness, and the effort she placed in ensuring I had the appropriate coverage. I am grateful for the time and energy that was given to me! HUGE Thank You!"
We responded:
"Thank you for the 5 Star review, Trisha! Shelby"
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Josh

January 10, 2024

5  out of  5
rating by Josh
"Shelby and Colleen are PHENOMENAL! Highly recommend this office! Colleen was so great in moving my insurance from MN to ND and making sure everything was the same! She was so great in making sure all was correct and right for what I needed! Thanks again for all your help!"
We responded:
"Appreciate your review, Josh! Thank you!"
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beautifulyoungladie

November 30, 2023

5  out of  5
rating by beautifulyoungladie
"These guys have been such a pleasure to work with. I am in the process of doing a state to state transfer and they took the time to work with me to get the best price to fit my budget! Definitely suggest Shelby and Coleen and the team for helping you find insurance that fits you."
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Mystic Maiden Soaps

November 20, 2023

5  out of  5
rating by Mystic Maiden Soaps
"Colleen was a GREAT help! She made it super easy to get my insurance all done, set up with exactly what I needed and even made sure that I had the extra coverage needed and all discounts that applied."
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Joe Dunn

September 7, 2023

5  out of  5
rating by Joe Dunn
"Very friendly and helpful and was very good at communicating"
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John Clodfelter (UJ Music History)

July 12, 2023

5  out of  5
rating by John Clodfelter (UJ Music History)
"This team is the best I’ve encountered. One is always welcome either by phone or in-person. Questions and situations are well-explained. Insurance options are offered but never pushed."
We responded:
"Thank you so much John! Thank you for being with us and thank you for this review. I will share this with my office!"
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Beth Anderson

June 8, 2023

5  out of  5
rating by Beth Anderson
"Just moved to town. Colleen was very helpful in getting us coverage that matched our needs."
We responded:
"Welcome to town! Thank you for your review and I will let Colleen know! Thank you Beth. Shelby"
Profile photo of Lisa Rainbow

Lisa Rainbow

May 24, 2023

5  out of  5
rating by Lisa Rainbow
"I've had insurance through Shelby Skytland-State Farm for years. I've never had to actually use it until recently. I was in a car accident on Sunday and my car was a determined to be a total loss. It's now Wednesday and their speedy process and quick payment disbursement has allowed for me to be in a new car today! I am so thankful for their great customer service and quick response to my case! Thank you so, so much to the wonderful team at Shelby Skytland-State Farm Insurance!"
We responded:
"Lisa, this is such a nice review and I appreciate it! I will give credit to Meridee in my office. She is the main claims person in our office and she does a great job. Thank you for being a customer and thank you for the kind words. Shelby"
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Mya Broadwell

May 11, 2023

5  out of  5
rating by Mya Broadwell
"Amazing people, walked me through different plans and discussed all my different options."
We responded:
"Mya, thank you very much for business! Our team appreciates you leaving us a review!!"
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The Ice Shack

May 10, 2023

5  out of  5
rating by The Ice Shack
"Shelby and everyone at State Farm in Jamestown are great 😊"
We responded:
"Thank you Ice Shack!!"
Profile photo of Lorna Spriggs

Lorna Spriggs

May 9, 2023

5  out of  5
rating by Lorna Spriggs
"Shelby, Meridee, and Colleen represent the very best at State Farm Insurance in Jamestown, ND. They were prompt, conscientious, and caring while guiding us through our claim. We're very grateful for all the help we received."
We responded:
"Thank you very much Lorna! We appreciate you!"
Profile photo of Joshua King

Joshua King

May 3, 2023

5  out of  5
rating by Joshua King
"Very knowledgeable and wanted to get me the best deal and wanted to make sure I knew all of the information I needed! Colleen helped me and she was very great, fast, knowledgeable and made sure I got everything done right!"
We responded:
"Josh, thank you for your review! I will make sure Colleen sees this as well! "