State Farm® Insurance Agent Shelby Skytland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ian Jones
March 18, 2026
"Fantastic office. The rates are the best I have found, but Shelby's office really excels in a personable and informative experience. Can't say enough good things about these people."
"Thank you so much for your kind words, Ian! We’re thrilled to hear that you had such a positive experience with our office. Providing competitive rates is important to us, but what truly means the most is delivering a personable and informative experience every step of the way. Your feedback and support mean a lot to our entire team—we’re always here whenever you need us! Shelby"
Chelsey Staloch
March 16, 2026
"Very thorough and explained every part of my insurance in detail."
"Chelsey, I am happy to hear your insurance plan was explained well!! I will pass this along to Susan. Shelby"
Robert Gulkin
March 13, 2026
"Shelby and his staff have always been prompt, helpful and courteous. Service is great and prices competitive. I recommend this agency to anyone looking for insurance."
"Thank you!! I want our customers to have a great customer service experience. I am happy that you feel that way about your experience with us. Shelby"
Melissa
February 27, 2026
"Shelby and his staff are great. They are empathetic, kind, personable, and professional. They treat you like a person, not a number. With State Farm, I pay half the price per month and I have three times the coverage that I had with my previous insurance company. I highly recommended them, and they definitely deserve the 5 star rating."
"Melissa, good talking to you recently! We appreciate you trusting us with your Auto Insurance and Renters Insurance needs. Price and coverage are important to customers. We are happy that both have been favorable experiences with for you!! Thank you for your business and great review! Shelby"
Geoffrey Skjvera
February 20, 2026
"Great communication and service"
"Hey Geoff! We have worked together a long time. I appreciate your business. We talk a lot about communication and service in our office meetings. Good to hear a customer say they are seeing that. Thank you, Geoff! Shelby"
Michael Houle
February 18, 2026
"Friendly service. Make sure I have the coverage I need. Reliable and fast. Shelby makes sure I have what I need. The employees who work for him are amazing. They make you feel welcomed when you go to the office. And very easy to work with."
"Mike, thank you for choosing us for your auto insurance needs! We strive for excellent customer service, so I really appreciate you saying that about our team. We believe that being a local insurance agency is a strength of ours, because it allows us to meet with our customers. Thanks Mike! Shelby "
Julian Bustamante
January 22, 2026
"Wonderful service, always willing to answer calls and help insurance claims"
"Julian, I will give all of the credit to our team on this review. They do a great job! Thank you so much for leaving us a review. Shelby "
C C
January 21, 2026
"Shelby is quite attentive and personable. He has great response time in the event of a need. Highly recommend."
"Thank you so much!! Shelby, Jen, Susan, Amber"
Taelor Pister
January 15, 2026
"Always have taken care of me and never had any problems. Great customer service"
"Taelor, we had a good chat when you first came to meet with me, but that's been a while. Look forward to visiting with you soon! Thanks for leaving the reviews. Your family is great to work with! Shelby, Jen and Susan "
Chris Hoke
January 15, 2026
"Once again, great service from the State Farm team. I needed to add a new car to my policy and make some changes to a couple of other autos. Easy peasy and super friendly service. Thank you."
"Chris, I really appreciate getting reviews like this, because it lets me know the team took good care of you when I was out of the office. Jen and Susan do a great job, and I am happy to hear you had a good experience. Thank you for being a customer! Shelby, Susan and Jen"
Mike Irion
January 14, 2026
"Tbk u for the great service"
"Mike, it was great to visit with you today. I love getting to talk like that and not even talk about insurance sometimes. Makes this career fun when I get to talk with someone like you, especially when we have so much in common! Thank you for leaving us a review. Shelby"
Arielle Fieber
January 14, 2026
"Very knowledgeable and helpful. Always taking the time to talk with you and make sure everything makes sense."
"Thank you, Arielle! I have great help with my team! They are very knowledgeable and helpful, and I always appreciate a compliment like that. Shelby"
Ashley Brown
January 14, 2026
"Amazing to work with!"
"Thank you, Ashley! We appreciate your business and thank you for giving us a great review!!"
Logan Smith
January 13, 2026
"Very good service would get more insurance there in the future."
"Logan, we appreciate your business!! Thank you for leaving us a review! Shelby and team"
andy kolff
January 9, 2026
"Very knowledgeable and customer friendly . Great turn around on claims. Highly recommend"
"Andy, I remember years ago when you first moved to ND. We talked about hunting and your passion for ND waterfowl. Thanks for being a great customer and thank you for this sweet review!! Shelby"
Donna Herman
January 8, 2026
"They are awesome always friendly and helpful."
"Thank you for the nice review, Donna! We always enjoy working with you and your husband. Thank you for being a State Farm customer and we appreciate your business! - Shelby"
Keaton Duncan
January 5, 2026
"I've had an excellent experience with the Skytlland team. Not only am I coming off some pretty terrible experiences with other insurers but this team has really helped me to feel at ease. Originally i worked with Jen and we covered gaps in my current plan, got better coverage, a vastly improved customer experience, and still kept my costs nearly identical to what I had before. Not only that, the introduction call with Shelby is a fantastic courtesy that I've not seen other companies extend. He could very easily leave the day to day work up to his team but takes the time to speak with each client personally and I cannot express how important that is. I would absolutely recommend trusting this team with your insurance needs."
"Keaton, I couldn't believe how cool this review was. I think this is my favorite review I have received as an agent!! We are so big on the "customer experience" and your review highlights that so well. Take care my friend and thanks for being a great customer and a taking time out of your day to do this. Shelby "
Amara R
September 2, 2025
"Respectful, reliable company."
"Thank you, Amara!!"
Brittany Enzminger
May 16, 2025
"I have never had a bad experience with these guys. They are all so kind and helpful."
"Thank you for the great review and kind words, Brittany! Shelby "
Abudul issaka
May 12, 2025
"I appreciate your customer service"
"Thank you, Abudul! We appreciate your business. Shelby"
Abby Smith
April 30, 2025
"Jen is so friendly and very informative! Thanks Jen!"
"Abby, thank you for the kind words for Jen! I will definitely get this message to her! Shelby "
Brock Anderson
April 21, 2025
"Always helpful, informative, and polite!"
"Thank you for your 5-star review! Shelby"
Kayla H
March 20, 2025
"OUTSTANDING! Always explains everything very well. Gets you set up correctly, and explains in detail life situations if anything should happen. Passionate and makes you feel like family caring. Cant thank Shelby enough."
"Kayla, thank you for being a State Farm customer and working with our office. Thank you for this review!!"
Alex Jorde
March 20, 2025
"I’ve been with State Farm for about 2 years now. When I was calling for a quote I was shocked when I was told how much lower my rate would be compared to what I was paying with my old agent. Better policy for a cheaper price, EXCELLENT customer service!"
"Thank you, Alex!! It was nice talking to you yesterday and hearing about what you have going on with work! Shelby"
Arron Harris
March 17, 2025
"Shelby and the crew are very friendly and Shelby is very knowledgeable when it comes to the features of the policies and was able to address and question I had I highly recommend you guys check hik out if your in the market for different vehicle insurance"
"Arron, thank you for coming in today to meet with me! Thank you for being a State Farm customer and for taking the time to give our office a great review! Shelby"