Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lisa Rainbow

May 24, 2023

5  out of  5 rating by Lisa Rainbow
"I've had insurance through Shelby Skytland-State Farm for years. I've never had to actually use it until recently. I was in a car accident on Sunday and my car was a determined to be a total loss. It's now Wednesday and their speedy process and quick payment disbursement has allowed for me to be in a new car today! I am so thankful for their great customer service and quick response to my case! Thank you so, so much to the wonderful team at Shelby Skytland-State Farm Insurance!"

Mya Broadwell

May 11, 2023

5  out of  5 rating by Mya Broadwell
"Amazing people, walked me through different plans and discussed all my different options."

The Ice Shack

May 10, 2023

5  out of  5 rating by The Ice Shack
"Shelby and everyone at State Farm in Jamestown are great 😊"

Lorna Spriggs

May 9, 2023

5  out of  5 rating by Lorna Spriggs
"Shelby, Meridee, and Colleen represent the very best at State Farm Insurance in Jamestown, ND. They were prompt, conscientious, and caring while guiding us through our claim. We're very grateful for all the help we received."

Joshua King

May 3, 2023

5  out of  5 rating by Joshua King
"Very knowledgeable and wanted to get me the best deal and wanted to make sure I knew all of the information I needed! Colleen helped me and she was very great, fast, knowledgeable and made sure I got everything done right!"

Brant Mickelson

April 27, 2023

5  out of  5 rating by Brant Mickelson
"My agent was absolutely outstanding"

Casey Bowles

April 19, 2023

5  out of  5 rating by Casey Bowles
"I was involved in an accident with an individual insured by State Farm. The other driver was at fault but my insurance company completely dropped the ball in assisting me, and it has been such a bad experience I am likely to change my insurance. Shelby from the Mandan office and Colleen from the Jamestown office have done an exceptional job assisting me and helping to resolve all the issues of being without a drivable vehicle while waiting for my car to be repaired. They both have gone out of their way in assisting me even outside of work hours when my rental vehicle was stolen and the rental company was unwilling to rent another vehicle until the police report was done. My situation has still not been resolved but to date the service I have received from State Farm and in particular Shelby and Colleen has been far beyond what I would have expected from a company that isn't even my insurer!"

Rampage St. Pierre

December 16, 2022

1  out of  5 rating by Rampage St. Pierre
"Having a hard time getting ahold of this place, not returning calls."

Jason Robertson

July 21, 2022

5  out of  5 rating by Jason Robertson
"Very kind and very explanatory I didn't know half the stuff that I was getting from my other insurance company now I'm State farm save me a bunch of money and got me double the coverage"

Dwight Mack

April 15, 2022

5  out of  5 rating by Dwight Mack
"Shelby and his team are awesome to work with. Every interaction with them is beyond expectation. They make sure to break things down so they are easy to understand. Highly recommend!"

Karen Jorgensen

January 3, 2022

5  out of  5 rating by Karen Jorgensen
"Shelby and his team are professional and always willing to help. Thank you very all your help!"

Joseph Root

October 29, 2021

5  out of  5 rating by Joseph Root
"I love LOVE these guys!!!!! From day 1 working with them has always been pleasant and quick. They are ALWAYS concerned about the WHOLE family and when life hits hardest they are there and ready to help you through it 100% of the way!!! They feel like part of the family and make me feel like part of theirs."

Mark Mostad

October 14, 2021

5  out of  5 rating by Mark Mostad
"Simply awesome! Not only was Shelby able to save me over a hundred dollars a month, he quadrupled my coverage and it was still less!! He explained the way coverages work and how having lower coverages is not doing anybody any justice. He made it simple to understand and to the point! All I can say is, "Wow! Why didn't I switch to State Farm sooner?!""

Robyn Van Buren

May 22, 2021

5  out of  5 rating by Robyn Van Buren
"Shelby is easy to work with!"

Donna Herman

February 17, 2021

5  out of  5 rating by Donna Herman
"They are awesome always friendly and helpful."

Skyler Tibbs

August 7, 2020

5  out of  5 rating by Skyler Tibbs
"Shelby and his team are very professional and truly look out for their customers! I was looking at switching insurance agencies after moving from out of state to keep things close. Shelby sat down and worked to find not only a plan that made sense for my life style and line of work, but also my budget, to ensure I had a custom policy that would cover me specifically. They are not your typical insurance agency, they explain all of the details of the policies without pressuring you and are very honest about what does and doesn’t make sense for you rather than giving you a “one size fits all” policy. I left the office feeling much more comfortable about my coverage and felt more knowledgeable about how the insurance field works and what works best for me! I would recommend Shelby and the State Farm team hands down without hesitation!"

Eric Thomas

August 5, 2020

5  out of  5 rating by Eric Thomas
"Saved me hundreds versus competitors like Geico, Allstate, and Progressive. Very easy to work and would highly recommend"

Mac ozy

July 30, 2020

5  out of  5 rating by Mac ozy
"Very nice staff"

Kylie Macaig

July 2, 2020

5  out of  5 rating by Kylie Macaig
"The staff are competent, compassionate and highly professional. They do their best to give you the best rate possible and listen to your every need. I would highly recommend this insurance company."

Michele Carstens

June 16, 2020

5  out of  5 rating by Michele Carstens
"Oh my goodness, What can I say Shelby and his team, Abby,Jamie, Keagan have gone above and beyond the call of duty when it comes to helping, supporting and listening to my needs, this Spring (Aptil 13th)upon returning back to my hobby farm finding my basement flooded with 12 inch of water, Yikes. No Electricity,, No Heat, No water, the team helped with all they could to ease the shock of the disaster. Advicating for me , with calls ,emails ,sending photos, to the Claims unit, as I was unable to. Abby regularly checking in on me to be certain I was ok and if she could do anything to help. Shelby was even forgiving after I gave him an ear full of my frusteration, Thank You Shelby . I would have been lost with out there support, as living alone can be challenging in times like this. I was Blessed to have had State Farms support and understanding. I would with out a doubt recommend this office to all. Blessings Michele"

Londa Tuton

March 13, 2020

5  out of  5 rating by Londa Tuton
"I am very pleased with the customer service and also meeting Shelby and my agent Abby was very informative about my options. They are a very well put together office. I also had an issue with my vehicle when I pulled up and Shelby offered and came to help me I feel as though he wouldn’t have minded to get his hands dirty. I am very pleased with my insurance my renters and auto very good price and covers everything I needed and more. Thank you for being so awesome."

Jaydon Berg

February 27, 2020

5  out of  5 rating by Jaydon Berg
"I would highly recommend Shelby to anyone needing insurance! Everyone in the office is very friendly to deal with and his rates are really good!"

Jennifer Tokach

January 31, 2020

5  out of  5 rating by Jennifer Tokach
"I’ve worked with Shelby and his team on multiple occasions and have had great experiences with everybody in the office; they offer great, timely service and are always very friendly while helping. Not only is everyone on the team knowledgeable, but I appreciate that they take the time to explain and educate me on the products I have with them. I highly recommend Shelby’s office to anyone in the Jamestown area! Thanks Shelby and your team for all you do!"

Ian longtin

January 31, 2020

5  out of  5 rating by Ian longtin
"Enlightening experience"

Diamond W

January 30, 2020

4  out of  5 rating by Diamond W
"The staffs are very kind, helpful and respectful. You can talk to them about anything and they will do their best to get your the right results. Prices are pretty reasonable. I will definitely recommend."