Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julian Bustamante

Julian Bustamante

January 22, 2026

5  out of  5
rating by Julian Bustamante
"Wonderful service, always willing to answer calls and help insurance claims"
We responded:
"Julian, I will give all of the credit to our team on this review. They do a great job! Thank you so much for leaving us a review. Shelby "
Profile photo of C C

C C

January 21, 2026

5  out of  5
rating by C C
"Shelby is quite attentive and personable. He has great response time in the event of a need. Highly recommend."
We responded:
"Thank you so much!! Shelby, Jen, Susan, Amber"
Profile photo of Taelor Pister

Taelor Pister

January 15, 2026

5  out of  5
rating by Taelor Pister
"Always have taken care of me and never had any problems. Great customer service"
We responded:
"Taelor, we had a good chat when you first came to meet with me, but that's been a while. Look forward to visiting with you soon! Thanks for leaving the reviews. Your family is great to work with! Shelby, Jen and Susan "
Profile photo of Chris Hoke

Chris Hoke

January 15, 2026

5  out of  5
rating by Chris Hoke
"Once again, great service from the State Farm team. I needed to add a new car to my policy and make some changes to a couple of other autos. Easy peasy and super friendly service. Thank you."
We responded:
"Chris, I really appreciate getting reviews like this, because it lets me know the team took good care of you when I was out of the office. Jen and Susan do a great job, and I am happy to hear you had a good experience. Thank you for being a customer! Shelby, Susan and Jen"
Profile photo of Mike Irion

Mike Irion

January 14, 2026

5  out of  5
rating by Mike Irion
"Tbk u for the great service"
We responded:
"Mike, it was great to visit with you today. I love getting to talk like that and not even talk about insurance sometimes. Makes this career fun when I get to talk with someone like you, especially when we have so much in common! Thank you for leaving us a review. Shelby"
Profile photo of Arielle Fieber

Arielle Fieber

January 14, 2026

5  out of  5
rating by Arielle Fieber
"Very knowledgeable and helpful. Always taking the time to talk with you and make sure everything makes sense."
We responded:
"Thank you, Arielle! I have great help with my team! They are very knowledgeable and helpful, and I always appreciate a compliment like that. Shelby"
Profile photo of Ashley Brown

Ashley Brown

January 14, 2026

5  out of  5
rating by Ashley Brown
"Amazing to work with!"
We responded:
"Thank you, Ashley! We appreciate your business and thank you for giving us a great review!!"
Profile photo of Logan Smith

Logan Smith

January 13, 2026

5  out of  5
rating by Logan Smith
"Very good service would get more insurance there in the future."
We responded:
"Logan, we appreciate your business!! Thank you for leaving us a review! Shelby and team"
Profile photo of andy kolff

andy kolff

January 9, 2026

5  out of  5
rating by andy kolff
"Very knowledgeable and customer friendly . Great turn around on claims. Highly recommend"
We responded:
"Andy, I remember years ago when you first moved to ND. We talked about hunting and your passion for ND waterfowl. Thanks for being a great customer and thank you for this sweet review!! Shelby"
Profile photo of Donna Herman

Donna Herman

January 8, 2026

5  out of  5
rating by Donna Herman
"They are awesome always friendly and helpful."
We responded:
"Thank you for the nice review, Donna! We always enjoy working with you and your husband. Thank you for being a State Farm customer and we appreciate your business! - Shelby"
Profile photo of Keaton Duncan

Keaton Duncan

January 5, 2026

5  out of  5
rating by Keaton Duncan
"I've had an excellent experience with the Skytlland team. Not only am I coming off some pretty terrible experiences with other insurers but this team has really helped me to feel at ease. Originally i worked with Jen and we covered gaps in my current plan, got better coverage, a vastly improved customer experience, and still kept my costs nearly identical to what I had before. Not only that, the introduction call with Shelby is a fantastic courtesy that I've not seen other companies extend. He could very easily leave the day to day work up to his team but takes the time to speak with each client personally and I cannot express how important that is. I would absolutely recommend trusting this team with your insurance needs."
We responded:
"Keaton, I couldn't believe how cool this review was. I think this is my favorite review I have received as an agent!! We are so big on the "customer experience" and your review highlights that so well. Take care my friend and thanks for being a great customer and a taking time out of your day to do this. Shelby "
Profile photo of Amara R

Amara R

September 2, 2025

5  out of  5
rating by Amara R
"Respectful, reliable company."
We responded:
"Thank you, Amara!!"
Profile photo of Brittany Enzminger

Brittany Enzminger

May 16, 2025

5  out of  5
rating by Brittany Enzminger
"I have never had a bad experience with these guys. They are all so kind and helpful."
We responded:
"Thank you for the great review and kind words, Brittany! Shelby "
Profile photo of Abudul issaka

Abudul issaka

May 12, 2025

5  out of  5
rating by Abudul issaka
"I appreciate your customer service"
We responded:
"Thank you, Abudul! We appreciate your business. Shelby"
Profile photo of Abby Smith

Abby Smith

April 30, 2025

5  out of  5
rating by Abby Smith
"Jen is so friendly and very informative! Thanks Jen!"
We responded:
"Abby, thank you for the kind words for Jen! I will definitely get this message to her! Shelby "
Profile photo of Brock Anderson

Brock Anderson

April 21, 2025

5  out of  5
rating by Brock Anderson
"Always helpful, informative, and polite!"
We responded:
"Thank you for your 5-star review! Shelby"
Profile photo of Kayla H

Kayla H

March 20, 2025

5  out of  5
rating by Kayla H
"OUTSTANDING! Always explains everything very well. Gets you set up correctly, and explains in detail life situations if anything should happen. Passionate and makes you feel like family caring. Cant thank Shelby enough."
We responded:
"Kayla, thank you for being a State Farm customer and working with our office. Thank you for this review!!"
Profile photo of Alex Jorde

Alex Jorde

March 20, 2025

5  out of  5
rating by Alex Jorde
"I’ve been with State Farm for about 2 years now. When I was calling for a quote I was shocked when I was told how much lower my rate would be compared to what I was paying with my old agent. Better policy for a cheaper price, EXCELLENT customer service!"
We responded:
"Thank you, Alex!! It was nice talking to you yesterday and hearing about what you have going on with work! Shelby"
Profile photo of Arron Harris

Arron Harris

March 17, 2025

5  out of  5
rating by Arron Harris
"Shelby and the crew are very friendly and Shelby is very knowledgeable when it comes to the features of the policies and was able to address and question I had I highly recommend you guys check hik out if your in the market for different vehicle insurance"
We responded:
"Arron, thank you for coming in today to meet with me! Thank you for being a State Farm customer and for taking the time to give our office a great review! Shelby"
Profile photo of corey ringhoffer

corey ringhoffer

March 14, 2025

5  out of  5
rating by corey ringhoffer
"Great help. Very informative. 10/10"
We responded:
"Thank you, Corey!!"
Profile photo of Collin Bedecs

Collin Bedecs

March 12, 2025

5  out of  5
rating by Collin Bedecs
"Been with them for almost a year, unfortunately my rates were too high. Shelby was honest, open, and thorough about my policy. He recommended I do what suits me best financially and to give him a call if I find a better rate than what I have at state farm. Honesty like that is rare in business nowadays. Highly recommend them if their insurance suits you."
We responded:
"Collin, I really appreciate your review. Thank you for your business and I appreciate you taking time to come and see me so we could talk through everything! Even though your rates aren't where you wanted them, you took the time to express your concerns and have a good conversation with me on it. Thank you!!"
Profile photo of Berry Beans

Berry Beans

October 11, 2024

1  out of  5
rating by Berry Beans
"How can this guy talk he doesn’t have a head. How’s he even living?"
We responded:
"I am alive and well, Mr. Beans!! Shelby "
Profile photo of Nick vdl

Nick vdl

September 5, 2024

5  out of  5
rating by Nick vdl
"Very happy with the service, very quick with response. Highly recommend them. Better rates."
We responded:
"Thank you Nick! Service is important to our agency! Always good to hear about a positive experience! Shelby "
Profile photo of Aaron Codeine

Aaron Codeine

August 19, 2024

5  out of  5
rating by Aaron Codeine
"I have nothing but kind things to say about everyone in the office. Lowest rates, best policies, and the absolute most helpful staff. Thank you State Farm!!!"
We responded:
"Aaron, thank you for being a customer of State Farm. Thank you for the review! Shelby Skytland State Farm"
Profile photo of Carley Randall

Carley Randall

August 8, 2024

5  out of  5
rating by Carley Randall
"Epic customer service went above and beyond to save me some money. Solid guy!"
We responded:
"Carley, thank you for being a State Farm customer! We appreciate your business and taking the time to leave us a review! Shelby Skytland State Farm"