Reviews
State Farm® Agent Shelby Skytland
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jonathan Bonnet
November 3, 2026
"Moved from out of state and transferred motorcycle insurance as well as add another vehicle without any trouble."
We responded:
"Hey Jonathan! Welcome to ND. Happy to have you as a customer! Thank you
Shelby"
Amanda Benson
October 14, 2026
"I can’t express it enough how amazing and helpful Jen and Amber where to get me all set up and make sure I knew exactly what my policy was and help me get the best deal I could!! You saved me $200 a month!! You guys rock!!!"
We responded:
"Amanda, $200 per month is a great savings!! I am happy to hear that and also happy to hear that Jen and Amber did a great job helping you.
Thank you for working with us!!
Shelby, Jen and Amber"
Kali
October 13, 2026
"Shelby is always friendly and always helpful. I have vehicle and life insurance through him and he checks in regularly to make sure everything is satisfactory. Highly recommend."
We responded:
"Kali, you and your mom are such great customers of my office. I appreciate working with both of you! Thank you for meeting with me to go through everything.
Shelby"
Rhonda Weatherly
October 10, 2026
"Shelby and crew have always been efficient and knowledgeable with any concerns I may have."
We responded:
"Hey Rhonda!! Thank you for saying that and working with our team!! Shelby"
Susan Haukaas
October 9, 2026
"We switched our insurance coverage a year ago and they made it so easy! Communication is clear and easy. Coverage is more thorough. Customer service is better. Agents are proactive and helpful. Highly recommend!"
We responded:
"Susan, I love that you mentioned customer service and being proactive! Those are both things we put a lot of emphasis and focus on! Thank you for being a great customer. Shelby and Jen"
Theresa Sigurdson (Theresa S.)
September 22, 2026
"Amber at Shelby’s is wonderful to work with! She works hard to make the experience easy."
We responded:
"Hey Theresa!! Amber does a great job, and we are really blessed to have her working with us. I will show her your nice review, and I know she will also appreciate your kind words. Thank you for your business and being a fantastic customer.
Shelby"
Tim Johnson
September 10, 2026
"Shelby was great to work with Fast Convient and took my needs seriously and got me a great deal 100/100 would recommend"
We responded:
"Tim, great to work with you!
Shelby"
Debbie Holmes
September 8, 2026
"Excellent customer service. Great quote. Friendly staff"
We responded:
"Thank you, Debbie!
Shelby and Jen "
Bethany Diaz
September 8, 2026
"Staff is amazing always willing to help out and answer any question i have big or small. Amber the receptionist is absolutely amazing, always answering right away. Jen is just as fantastic giving me the best quote possible to fit what I need and is very kind. Highly recommend state farm and their agency!!"
We responded:
"Bethany,
This is a cool review! Thank you, Bethany! My team works really hard and it is nice to see them appreciated in a post like this. Nice work Amner and Jen! (AKA Jamber)
Shelby "
D.J. Badenhorst
September 1, 2026
"I need more than a five-star rating for them!!!! Shelby and his team are the best in business. They are experts, friendly, understanding, knowledgeable, ambitious, on time, reliable, helpful and can explain anything into the finest little detail. Google all these words and you will find " Shelby Skytland and State Farm team " under the difinitions. Any company can learn from this team!"
We responded:
"D.J. - Your review brought a smile to my face! I would give you 5+ stars for being an awesome customer if I could! - Shelby"
Wyatt Limesand
August 28, 2026
"Very quick and easy to get a quote"
We responded:
"Wyatt,
Thank you for two things: Being a great customer AND helping us with landscaping!
Shelby"
Kaitlyn Solwey
May 26, 2026
"Jen was super helpful! She was so sweet & efficient. Highly recommend Jen at State Farm!"
We responded:
"Kaitlyn, thank you for choosing our office for your insurance needs! Thank you for your business and review! Jen and Shelby"
Kirk Holdburg
April 10, 2026
"Amber Zinck was very helpful and was a pleasure to work with."
We responded:
"Kirk, I showed Amber this nice review! Thank you, my friend! Shelby"
Alison Theurer
April 8, 2026
"I have been working with Shelby’s office after my dad passed away. They have been so helpful with all of my questions and concerns as I navigate the process of my dad’s estate. I spoke to Amber today who was great! Definitely recommend this office they have been wonderful to work with."
We responded:
"Alison, I am really happy that you have had a good experience with our team. Amber does a great job! Thank you for leaving us a review!
Shelby and Amber"
Cindy Wall
March 31, 2026
"Shelby & Jennifer at State Farm (and their amazing staff) in Jamestown, ND are truly amazing! My son and I are both insured through them, and I’ve had the pleasure of working with each of them personally. They are always friendly, knowledgeable, and quick to help with anything we need. It’s such a great feeling knowing we’re taken care of by a team that genuinely cares. Highly recommend!"
We responded:
"Thank you Cindy! We appreciate your business, this review, and you being a State Farm customer! Shelby and Jen"
Ian Jones
March 18, 2026
"Fantastic office. The rates are the best I have found, but Shelby's office really excels in a personable and informative experience. Can't say enough good things about these people."
We responded:
"Thank you so much for your kind words, Ian! We’re thrilled to hear that you had such a positive experience with our office. Providing competitive rates is important to us, but what truly means the most is delivering a personable and informative experience every step of the way. Your feedback and support mean a lot to our entire team—we’re always here whenever you need us! Shelby"
Chelsey Staloch
March 16, 2026
"Very thorough and explained every part of my insurance in detail."
We responded:
"Chelsey, I am happy to hear your insurance plan was explained well!! I will pass this along to Susan. Shelby"
Robert Gulkin
March 13, 2026
"Shelby and his staff have always been prompt, helpful and courteous. Service is great and prices competitive. I recommend this agency to anyone looking for insurance."
We responded:
"Thank you!! I want our customers to have a great customer service experience. I am happy that you feel that way about your experience with us. Shelby"
Geoffrey Skjvera
February 20, 2026
"Great communication and service"
We responded:
"Hey Geoff! We have worked together a long time. I appreciate your business. We talk a lot about communication and service in our office meetings. Good to hear a customer say they are seeing that. Thank you, Geoff! Shelby"
Michael Houle
February 18, 2026
"Friendly service. Make sure I have the coverage I need. Reliable and fast. Shelby makes sure I have what I need. The employees who work for him are amazing. They make you feel welcomed when you go to the office. And very easy to work with."
We responded:
"Mike, thank you for choosing us for your auto insurance needs! We strive for excellent customer service, so I really appreciate you saying that about our team. We believe that being a local insurance agency is a strength of ours, because it allows us to meet with our customers. Thanks Mike! Shelby "
Julian Bustamante
January 22, 2026
"Wonderful service, always willing to answer calls and help insurance claims"
We responded:
"Julian, I will give all of the credit to our team on this review. They do a great job! Thank you so much for leaving us a review. Shelby "
C C
January 21, 2026
"Shelby is quite attentive and personable. He has great response time in the event of a need. Highly recommend."
We responded:
"Thank you so much!! Shelby, Jen, Susan, Amber"
Taelor Pister
January 15, 2026
"Always have taken care of me and never had any problems. Great customer service"
We responded:
"Taelor, we had a good chat when you first came to meet with me, but that's been a while. Look forward to visiting with you soon! Thanks for leaving the reviews. Your family is great to work with!
Shelby, Jen and Susan "
Chris Hoke
January 15, 2026
"Once again, great service from the State Farm team. I needed to add a new car to my policy and make some changes to a couple of other autos. Easy peasy and super friendly service. Thank you."
We responded:
"Chris, I really appreciate getting reviews like this, because it lets me know the team took good care of you when I was out of the office. Jen and Susan do a great job, and I am happy to hear you had a good experience. Thank you for being a customer! Shelby, Susan and Jen"
Mike Irion
January 14, 2026
"Tbk u for the great service"
We responded:
"Mike, it was great to visit with you today. I love getting to talk like that and not even talk about insurance sometimes. Makes this career fun when I get to talk with someone like you, especially when we have so much in common! Thank you for leaving us a review. Shelby"